Korean Air and China Airlines

Lesson 1 Self introduction pasquinade class air passages china Airlines InstructorFiona Y. Hsiao ? ? ???? ???????????? Profile-? ? ?? 1.???? ?????? Marketing &038 Sales VP 2.??? (Kingdom of Bahrain) ???? (Gulf Air) ?? 3? ?? / ?? / ?? ? (??????????? ) 3. Duty traveling ?????????? ?? ? ?? ?? ?? 4.?????? ?? 5. ???? ???? 6. ?????? ???? 7. ???? ????? TVBS?????? WTO???? ?????????????????? ,???????? ??? 8. ?????? ?? ???? ??? ?????? ?? ? ?????????????????? ? Interview Skills Outlines Stereo reference Self Intro Education Work ingest Greetings Manner Characteristics Nature Professionalism Major + Activities + LearningPosition + Specialties Storytelling Quick Response B + F+ Q + E Ambition for the position ???? ???????????? What is Cabin Crew? Main Accountabilities You testament be responsible for ensuring the safety of our guests as well as providing keen customer service at all durations. inspiring our guests displaying a postgraduate degree of motivation enthusiasm a nd commitment in everything you do. What CI is doing? reverse lightning Energy Aircraft Weight Reduction Ground Repair &038 Service tending Management ???? ???????????? What CI is doing? mainland chinaw ar Southern, chinaware Eastern, Xiamen Airlines and China Airlines Form great China friendship PartnershipOn January 3, 2013, China Southern Airlines, China Eastern Airlines, Xiamen Airlines and China Airlines marriagetly launched the Greater China Connection program. The four SkyTeam member airlines in the Greater China region will share resources to establish a common set of CrossStrait membership function. The scope of the Greater China Connection program extends across more(prenominal) than 41 airports and more than 270 Cross-Strait flights a week. In other words, one in every two China-Taiwan flights is provided by a member of Greater China Connection. With more than 280 China/Taiwan-Hong Kong flights and nearly 25,000 China domestic flights a week, Greater China Conn ection provides travelers with a more extensive network, more frequent flights, greater value and more satisfactory services. SkyTeam Air France Korean Air KLM .. ?????? ???? ???????????? QWhatdoyou studyofus? When I get to complete that China Airlines be numerates the first Taiwanese airline to founder SkyTeam and cements the alliances 1 position in the Greater China region. I feel honored being a Taiwanese. As I am aware of, there are Star Alliance, One ground and SkyTeam partnership, non of irliners from Taiwan is able to be part of the member. By putting so much effort that tidy sum dont know, we China Airline has came to the 1st airline joining team. It shows the identity of hub of Taiwan. Also, the Plum Blossom promoting China Airlines corporate identity and presenting how blossom our crew could be every day duration when having guests on board.. ???? ???????????? Blood Type Parents Occupation Zodiac Sign ?? Trick Trick Stereotype Where you come from 1 2 3 4 5 6 7 8 9 1 0 11 12 ??? Capricorn (12. 21-01. 20) ??? Aquarius (01. 21-02. 19) ??? Pisces (02. 20-03. 20) ??? Aries (03. 21-04. 19) ???Taurus (04. 20-05. 20) ??? Gemini (05. 21-06. 21) ??? Cancer (6. 22-07. 22) ??? social lion (07. 23-08. 22) ??? Virgo (08. 23-09. 22) ??? Libra (09. 23-10. 23) ??? Scorpio (10. 24-11. 21) ??? Sagittarius (11. 22-12. 20) ZodiacSign??? In-class practice separate ?Example 1? A1 Hello, how are you today? Welcome to our interview. Please introduce yourself in 3 minutes. B1 I would be very glad to do so. My name is _____. Its a special name which means________. I come from a universal and simple family so that I get intimate with classmates better than with families. I fit to live in groups instead of loneliness.A2 be your parents nine-to-fivers? B2 Yes, they are nine-to-fivers who go to work early and come home late. A3 Do your parents support you to join this interview? B3 Sure My family thinks this is a long-term career and hopes that I apprise hold this chanc e to bring myself into this field. A4 Do you live in capital of Taiwan? How will you come to work if we hire you? How long does it take you on transportation? B4 I dont live in Taipei. Its no trouble with me to be on time I tummy drive. If parking is inconvenient, I would go out earlier to match up my duty. ???? ???????????? In-class practice ?Example 2? fenderA1 Please describe yourself by victimization 3 words. B1 It arouset come to my mind immediately. But I think I can introduce myself by a explicate sentence that is work smart. I am particular close efficiency. Most social freshmen cant grasp the right depict they frequently make mistakes and re-do it. Therefore, they easily make things delay behind the progress. sort A2 Thats right. Where do you live? B2 I live in HsinDen where is find in south of Taipei and near Wulai. Wulai is very beautiful. Many people go hot springs and hiking on holidays. A3 But its quite remote from your place to the office. How will you come to work?B3 Since high-speed way completed, people who live in HsinDen and Mucha usually go to work by all MRT or driving. I have the driving license / drivers license and MRT card. Distance is not an issue as long as I am capable to manage my time well. A4 What do you think that you cant work from nine-to-five? B4 I think it cant be a nine-to-five job in aviation industry. Because we need to aid with airport operation and flight schedule, I understood. ???? ???????????? In-class practice ?Example 3? stereotype A1 Talk almost your family. B1 Im very beaming to. I come from an academic-oriented family.My parents are teachers who are very conscientious and well-disciplined. They severalize to be strict with ourselves and lenient towards others which is reasonable to me. A2 Have you ever talked about your willingness to your family? B2 Yes. My mother agreed, but my father was worried. Finally my decision is the decision. fact A3 Are you lifespan with your family? B3 No, I rent a place with roommates. I wasnt used to it in the start out because we need to clean up the hindquarters and garbage by turns. But now, I am used to living independently and sharing housework. It makes me become more independent and matured.A3 Do you shake up that you will keep away from your family &038 friends at a keep? B3 Yes, it perhaps is true. But you know that true affection wont be changed because of distance. We have e-mails and cell phones. Nowadays, the communication system is so convenient that the integral world is just like a global village I am not worried about it at all. ???? ???????????? In-class practice stereotype ?Example 4? A1 Please briefly introduce yourself. B1 Sure. I come from south of Taiwan. I am diligent, patient and can adapt to the environment better than ones from north. A2 Thats right. Will your accommodation be a problem to you?B2 I have to say I need some time to set up housing, but 1 week is enough A3 You count very confident However, the salary we can provide in the beginning wont be high. Could you accept it? B3 Normally, people always suffer to have higher salary. I am not exceptional. I control that we will have a great deal of training courses so that the salary wont be high in the initial stage. A4 OK. Could you turn around right here? B4 Sure. Is this ok? If needed, I can do it again. ??????????? ????? ? ???????????? ??????????? ???? ???????????? ?? ?? so that ??????? instead of Ving / N. ?????????? match up ?????????? Since + ??? , S+ ?? /?????. ?? ?? eitheror ??????? ,?????? as long as + ???. S + used to + V???? ,???? ? ?? (????? )? ??? be + used to +Ving ?? to keep someone at a distance ?? adapt to ???? ???????????? ????? a large number / a great measuring stick / a great deal (of) / a world of ? ? ? ? ? Now, your show time.. 60s Greeting with your interviewers. Your name? Your age? School direct / major? Work experience? Why do you think know about China Airline? Reasons for bein g a flight ensuant? What is your contribution? Saying Thank You. ???? ????????????Your blood type is O. Some says this type means people is very stubborn and objective. What do you think? Buffer &038 Stereotype ?? ????? Actually,Ihaveheardandgotthisquestionquiteoftenwhen peoplegetstoknowmybloodtypeisO. Turning Ihadtoadmitthatwearesomehowstubbornandobjective Point thantherest. However,insteadofsayingwearelikethat, Iwouldputinthiswaybysayingwearedevotingandinsistingin doingthingswhicharesupposedtobedoneinarightway. For example,asaemployer,Ibelievethatsnoshort? effwhendoing work,nottomentionintheserviceindustry.Ibelievethatwe shouldprovideservicestocustomers/passengersuptostandard ashowwearetrainedno bailiwicktheressomeonechecking behindus. ThatshowIamgoingtodevotemyselfwhenflying withourbigfamily. ???? ???????????? ?????? Q Please introduce yourself in 1 minutes. Q What are the three major elements from a successful flight attendant? Have you ever fly w/ us? And your clinical depression? If one of the PAX touches your hand, what would you do? ???? ???????????? ??? ???? ? ? ??? *???? www. airjob. com. tw *???? email&160protected com. tw We Welcome You to Our Workshop ???? ????????????